Our algorithms optimize to keep your charge costs as low as possible, provided we can make sure you are fully charged to cover your mobility needs. We expect this is most drivers’ number one priority. Your EV may briefly start charging when you first plug it in as we determine the most optimal charge plan.
Under some circumstances, to ensure that you never fall short of your charging needs, your EV may continue to charge during an on-peak period. Reasons for this include:
Your EV has less than 20% state of charge (SOC) and you have Low Battery Protection enabled
Your EV’s ready-by time doesn’t provide enough time for a full charge to your desired SOC during off-peak hours
You are a new user and we have yet to collect the data required to effectively manage your charging
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